Get back up and running faster with TechConnect support

What is TechConnect Support?

TechConnect gives customes quick access to Rockwell product specialists, who can help guide you through installation and configuration of your automation technology or quickly assist you in troubleshooting and diagnosing any technical issues.


  • Immediate access to highly trained support engineers to address issues quickly via phone support or online chat; as frequently as you would like or need

  • NEW! Live View virtual support feature that allows you to provide a video view to the technician that is assisting you so they can see exactly what you are seeing.

  • On-demand access to extensive Knowledgebase articles and support guides

  • Access to Genius Webinars hosted by Rockwell trained engineers to guide you through more advanced topics

  • Software updates and downloads for your existing Rockwell Automation software purchases

The Value of TechConnect

Set yourself, your team, or your plant up
for success in resolving issues quickly


© 2019 Rumsey Electric Company